Quality management - ISO 9001

Establishing a quality management system in accordance with the international standard

ISO 9001 is an international standard for quality management systems, helping organizations improve business processes, productivity, and meet the expectations of all parties involved. The ISO 9001 standard is suitable for organizations of all sizes and industries.

A quality management system contains a set of policies, processes, procedures, and records that prescribe how your organization manufactures and delivers a product or service to customers. The ISO 9001 standard provides general guidelines that align with the needs of the organization. Many organizations today require it as a minimum requirement for someone to become a supplier.

Principles of quality management:

  • Customer focus
  • Management of the Management Board
  • Quality employee engagement
  • Process approach
  • Continuous improvement
  • Making informed decisions
  • Relationship Management (Customers, Suppliers,…)

Xiphos assists organizations in preparing for ISO 9001 certification and provides all the necessary tools, sample documentation, training, and everything else needed for certification. From the very beginning of the project, we show you how to use ISO processes in order to improve business processes and organizational culture, and thus the entire business. Once you are certified, your clients will notice a significant difference in your business.

ISO 9001 is a very popular standard for improving business and raising the level of an organization’s reputation. Contact us with confidence!


14 + 7 =


Copyright © 2020. ≈ Xiphos d.o.o.